home | chapter 1 | chapter 2 | chapter 3 | chapter 4 | chapter 5 | chapter 6

chapter 7 | chapter 8 | chapter 9 | chapter 10 | chapter 11 | case studies

CHAPTER 1   INTRODUCTION 

further reading ...

The following links take you to content that supplements and updates this chapter of the book. Note that

I’ve included some articles that are a few years old  ... don't let their publication date put you off - they are

still relevant now. The most recent posts are at end of each section.

­­I tried to write the book as if I was having a conversation with the reader. I might not have succeeded ... but I tried.   Alan

This chapter doesn't lend itself to further reading ... just be sure to take a few minutes to read the the key points because they will help you to make sense of the rest of the book.

I do, however, have a new key point; it is that ...

ChatGPT – nor any other brand of AI large language model (LLM)

writing tool – was used in the writing of this book ;-)